Reviews Page 34

884 West 700 South, Pleasant Grove UT 84062

(844) 329-1930

http://www.pleasantspringsapts.com

See why our residents are raving! Our Pleasant Grove, Utah, apartment ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our apartments for yourself. Our apartments offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Pleasant Springs apartments in Pleasant Grove, Utah today.

Bre Folsom

November 04, 2018

Update 3- Just when I thought it couldn't get any worse.. months later, still neighbors smoking.. gave up trying to make it stop because it will for a week and then continue again. Maintenance requests go unanswered including one of the coldest nights in winter going without heat all night when we are on the bottom floor, so the temperature outside was the temperature inside and I have little ones. Now my bedroom is flooding from what I think is a broken pipe under my apartment (who knows though because I call and nobody comes) now the puddle that was small yesterday is now at least 3 feet wide.. we will see if anything is done. Highly doubt it! These apartments need updating in a bad way and new management! UPDATE: The below was from a few months ago. Things have gotten MUCH worse. We moved to this specific complex because my daughter has asthma and I remember before when we lived here and did not have kids that they were very strict on smoking and we actually got fined for a friend who did not live here smoking close to our apartment and we were unaware of it. Well my daughter has been in and out of the hospital due to asthma attacks because of neighbors smoking on thier patios and the smoke filling up the hall by our door. We have tried to talk with management and nothing has been done. Now we have several doctors bills and medicine charges to keep her from having another attack and to top it off late fees because I was in the Emergency Room until after 1 a.m. with her and forgot that it was the 3rd because I was too worried about the well being of my daughter. I paid in the morning BEFORE they even opened when I remembered but it didn't matter! I even tried to talk with the manager and explain the situation, she did take off some of the fees but not all of it. Currently trying to figure out what can be done because we cannot continue to live here and risk my daughter's health and well being due to the other residents. (In the lease it states that smoking is not allowed unless 25 feet away from building). Neighbors cannot be trusted!! I have had several packages stolen off my front door before I am able to get to them. My daughter's scooter was stolen as well!! $200 water bill for 3 of us. We had lived here several years ago so I thought it would be ok but it has definitely gone downhill!!

Angie Smith

October 19, 2018

UPDATE: The below was from a few months ago. Things have gotten MUCH worse. We moved to this specific complex because my daughter has asthma and I remember before when we lived here and did not have kids that they were very strict on smoking and we actually got fined for a friend who did not live here smoking close to our apartment and we were unaware of it. Well my daughter has been in and out of the hospital due to asthma attacks because of neighbors smoking on thier patios and the smoke filling up the hall by our door. We have tried to talk with management and nothing has been done. Now we have several doctors bills and medicine charges to keep her from having another attack and to top it off late fees because I was in the Emergency Room until after 1 a.m. with her and forgot that it was the 3rd because I was too worried about the well being of my daughter. I paid in the morning BEFORE they even opened when I remembered but it didn't matter! I even tried to talk with the manager and explain the situation, she did take off some of the fees but not all of it. Currently trying to figure out what can be done because we cannot continue to live here and risk my daughter's health and well being due to the other residents. (In the lease it states that smoking is not allowed unless 25 feet away from building). Neighbors cannot be trusted!! I have had several packages stolen off my front door before I am able to get to them. My daughter's scooter was stolen as well!! $200 water bill for 3 of us. We had lived here several years ago so I thought it would be ok but it has definitely gone downhill!!

Angie Smith

October 19, 2018

Joseph Leavitt

October 06, 2018

Don't even bother coming to this place. With all the fees they hit you with, it makes rent ridiculous. The front office won't even work with you. They promise you one thing but never deliver. I can proudly say I'll never live here again.

Stephen Merrell

October 02, 2018

Heather Rubey

September 19, 2018

All the maintenance personal are very friendly and act in a professional manner. Thank you.

Edward Terpening

September 19, 2018

The office staff were very nice. The buildings were well maintained. I could here the neighbors above me every move but that's apartment life. I lost my job and my apartment was broken into so I talked to the office staff about subletting or ending my lease which they explained would cost me 4,000. So I told them I would keep exploring options. After that conversation the maintenance man would knock on my door every Monday morning and if I didnt make it to the door in time he would let himself in. I got behind a month and due to the fees decided to just leave. I kept the staff in the loop as to the date I would be gone and of course had to drop my keys off when I did vacate. They continued to barge into my apartment unannounced every week. Despite my car being parked right out front. I gave them my forwarding info and in the 3 weeks it took me to get out they served me with papers to prosecute once again by breaking and entering into my residence. I know I signed papers agreeing to the lease and I was breaking it and did in fact owe them money so I didnt fight it. I didnt realise what impact this would have on my credit and my ability to rent again. Ive never had anything like this occur so didnt realise I could fight it on the premise that they were unlawfully entering my apartment. It makes me wonder if the stuff stolen from me was taken by someone employed there. They got a judgement against me immediately, my check is now being garnished! This happened in May of 2018 and its only September. I've already paid off 1/4 of what I owe and will of course continue to pay untill im square. I will never rent from a large complex like this again. I was laid off from my job so it was out of my control. I imagine if I didnt have that bad luck I would have been fine except for the burglary. They say true charector isnt revealed untill extenuating circumstances arise-couldnt agree more. Like I said nice staff I guess there running a business which I understand so .....just wanted to share how things worked or didnt work out for me.

Jeremy Anderson

September 17, 2018

Honestly, the apartment is super nice. The grounds are pretty well-kept, (although know one knows how to repair a broken sprinkler.) Gym and pool aren't anything to write home about. I really do enjoy living here, and would stay for quite a long time. HOWEVER- the front office staff is AWFUL. They don't care about you as a tenant at all. They aren't understanding in circumstances beyond your control either. For instance- me and my fiance started working at a new company, and due to a miscommunication, we were missing half of our paycheck, and it would be here soon. Explained all this to the staff and they said "too bad- pay or get out." That's not something we can control? We're working with the company, but it takes time for them to print a check? Sue (the one who answers the phone and is at the front to sign papers and everything) is practically asleep everyday. Anytime you call, she could not sound any less thrilled to work there. She was also a pain to work with when we were trying to move in. (Wasn't sure if the apartment would be ready or not, said she would call me 2 hours later. The next day I called to find out a status since I needed work off, but didn't want to take the day if the apartment wouldn't be ready. She told me she hadn't even called to ask and would call the cleaners in a little bit.) OVERALL- the apartment is very nice, and it feels like home. The bummer is the staff and how horribly they handle everything. If you can live there and avoid them, do it. If not, maybe do a double check and look at other options.

Nic Richins

September 10, 2018

Been here a year now and I have had no issues. Laura in the office is awesome! The maintenance staff is awesome! The apartments are big enough and clean. The grounds are kept up. My experience has been a positive one. I would consider coming back if I had to. Wouldn't look anywhere else. Thank you Pleasant Springs! Update! New staff has been no help. Even in person I was told to email the leasing dept. My sink also is leaking. Looks like mold now. With proof of emails and multiple messages. Due to they haven't answered a phone call with call history to prove it. I dont rec this current staff. It has gone downhill quick.

steve toller

September 07, 2018

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