We have lived here for a few months now and we love it. Yes, it's a bit pricey, but rent in any apartment or home in the area is pricey. Cost of renting has sky rocketed. Pleasant Springs was the most affordable place we could find. We definitely do not regret our decision to rent here. And our apartment is so nice. When we moved in, it was newly painted, carpets were clean, and it was spotless.
The neighbors are great. It's fairly quiet. Management has been extremely helpful. Maintenance is absolutely amazing. They are on top of all work orders we've submitted. They resolve issues so quickly. I am impressed!
People have complained about the cost of utilities varying each month. Management is completely transparent about this when you apply.
Also, people talk about "hidden fees." There are no hidden fees. Fees are disclosed from the get go and when you sign your lease. Obviously, some people didn't actually bother to read through their lease.
This place has been so great. It's a 180 from the complex we used to rent from. I would recommend Pleasant Springs to anyone.
As far as any negative reviews go, the people leaving them have (a) not read through the lease prior to signing it. Their problem...not the management's, (b) failed to comply with the policies and rules that are completely transparent, and (c) are just complainers. There are always complainers, especially with people who fail to do their part, always wanting to blame things on someone else.
If you are reading through reviews for this complex, just realize that most people with good experiences won't leave a review, unfortunately. All too often, it's the complainers and those wanting to blame others for their failure to follow the policies and rules, as well as their failure to read through the contract and such. Sheesh, we live in a day and age where nobody takes accountability, everyone is entitled, and everything is someone else's fault.